The immediate accommodating service by the staff was a highlight during our stay.

The air conditioning in the room was broken, making our nights quite uncomfortable.

i almost thought about giving a good review, but then i noticed the horrid bug infestation in my room. The breakfast was a sad joke with just a prepackaged Honey Bun, very underwhelming. I definitely expected more than this for my one night stay.

ideal central base for exploring cleveland's parks and landmarks

I had a great stay with a friendly staff and a clean room that made exploring the city enjoyable. i loved being just a short stroll away from the bakery cottage and the lovely cleveland bradley county greenway, which is perfect for a morning walk.

Dirty mattress cover and unpleasant odors in the room.

This place was perfect for my large family, especially catering to my five teenagers and two little ones. We loved the spacious rooms and enjoyed the great pool area after a long day out. The location was ideal for exploring the entertainment district.

For dads, it would be great if the bathroom size was a bit bigger for easier family use.

clean rooms but lack of amenities

The room cleanliness was impressive and gave a reassuring feeling during the stay. The flat-screen TV was a nice feature, making downtime enjoyable. The location proved to be convenient for exploring nearby attractions, enhancing our family trip. Additionally, I appreciated the free Wi-Fi. it worked well throughout our stay.

The amenities overall felt limited, lacking what one might expect at this price point.

Had a great experience with a comfy bed and a welcoming stay. However, the breakfast options were limited and not very appealing. I expected a bit more variety. Would stay again!

Our family enjoyed a spacious king suite that was perfect for our group. Kids loved the pool too! We were close to the entertainment district, which made exploring the area easy and fun.

My wife says that the bathroom space was a challenge.

Free Wi-Fi and flat-screen TV were great, but noise from upstairs was bothersome.

I booked a Superior King Room, excited for a comfy stay, but things quickly went south. The room had a persistent unpleasant odor, making it hard to relax. The shower showed visible signs of mold, which really put me off. Unfortunately, the air conditioning didn't work properly, leaving the room uncomfortably warm. I felt unsafe due to poor locks on the door. On a brighter note, the friendly front desk staff made the check-in process smooth. The location was also ideal for me since I was in town for a conference. I appreciated that they attempted to accommodate with a late checkout, which was helpful. Overall, the cleanliness and maintenance issues really dampened my stay despite the nice effort from the staff.

I appreciated the clean and well-maintained lobby, which was accessible and welcoming. The staff were attentive, quickly assisting with any needs I had during my stay, making me feel truly valued as a guest.

A larger breakfast selection would be helpful.

I was thoroughly impressed with the cleanliness of the entire building, which made my stay very pleasant. The staff was incredibly accommodating, moving us to a ground floor room to make it easier for my older family members.

Wider breakfast selection would make stays even better.